Safety Checklist
Helping you host a safe, socially distant show.
1,000+ performing arts programs are trusting Ludus this year to sell tickets to a safe show!
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To-do: Leading up to your show
Supplies: Make sure the following are stocked as per school and federal guidelines
Ticket scanners (unless taking tickets by hand, then do not give back to patron)
If Ludus customer, purchase from Ludus Shop via your admin panel or download the free Ludus Access Control app for iOS and Android. If not a Ludus customer, contact your ticketing company to ensure you can scan tickets.
Set up Sanitation Stations
Determine how many for front of house
Determine station locations for front of house
Sanitizer at box office
Sanitizer backstage
Sanitizers in each dressing room
Set up Egress (entrance and exit) procedures
Clear path to seating, box office, restrooms, and exits
Pre-marked pathway of entrance in and exit out of the theatre
Ticket Selling: Ensure you have the right tools enabled to keep everyone safe
Automatically mark social distance seats as patrons buy tickets
Available to Ludus Tickets customers. Enable "Social Distancing" when adding your show in Ludus. Learn more
Implement patron agreements for day-of-show expectations
Utilize our pre-written "social contract agreement" in your Ludus admin panel. If not a Ludus customer, ensure your ticketing provider allows you to display a patron agreement to ticket buyers outlining expectations and social distancing rules.
Infection Mitigation Coordinator: a person trained to know protocol and will be there every night
Designate Infection Mitigation Coordinator position
Assign worker(s) for outside the venue perimeter taking temperatures
Outside the venue perimeter, a worker wearing a face covering, gloves, and medically-identifiable clothing such as scrubs, who has been approved by the Infection Mitigation Coordinator, should take the temperature of every patron and conduct a brief visual screening for symptoms of fever or infection. (Event and Safety Alliance)
Documentation: create documents to help monitor, track and demonstrate safety practices
Setup cleaning log sheet with date/times
Have written policies and procedures readily available
Ensure all staff and volunteers understand importance of documentation
Documenting that health and safety practices were followed at the correct intervals can help a business show that it behaved reasonably under its circumstances, which would be a key issue in a lawsuit. A supervisor should ensure that cleaning logs are carefully entered and preserved for reference. Events that contract to use a venue should request a copy of the venue’s cleaning and disinfection plan. (Event and Safety Alliance)
To-do: Before and between performances
Front of House
Where there are no physical barriers between ticket staff and patrons, use clear protective shield
No cash sales
All ushers/box office staff and greeters will wear gloves and masks
Make water fountains not available (other vending machines)
Greeters outside the building to assist guests with new procedures
Includes ensuring no one enters without a proper mask.
Greeters/ushers have masks to offer if patron needs
Masks required to be worn at all times including in lobby, auditorium, and going to and from restrooms
Ushers will ask patrons to proceed to auditorium as soon as possible and exit in a timely manner after performance
No waiting in lobby or backstage for performers/technicians (have them meet outside)
If lines form inside or outside building, ensure patrons are 6' apart
Concessions
Limit concession stand sales to pre-packaged beverages and food or eliminate concessions completely
Concessions consumed outside
Ideally, patrons should consume concessions outside the building and be 6' apart from others.
Backstage
Process for actors/technicians to check in with temperature check
All props/set pieces sanitized or wiped down after each performance
Close off backstage to all non-essential personnel (including parents and non-necessary staff)
Masks required to be worn by cast/crew
Sanitizing before each performance
Public Areas: lobby, hallways, dining and food service areas
Door handles, push plates, doorways, railings
Handrails for stairs, ramps, and escalators
Elevator buttons (inside and out)
Reception desks and ticket counters
Telephones, Point of Sale terminals, and other keypads
Tables and chairs, including high chairs and booster seats
Trash receptacle touch points
Restrooms (front and back of house as well as portable units):
Sink faucets and counters, toilet handles
Lids of containers for disposal of women's sanitary products
Soap dispensers and towel dispenser handles
Baby changing stations
Trash receptacle touch points
Back of House Offices, Green Rooms, Production Areas:
Microphones Backstage and technical equipment
Individual office and other room furniture
Light switches and thermostats
Telephones, computers, other keypads, mouse
Trash receptacle touch points
Dressing Rooms:
Light switches and thermostats
Cabinet handles
Counters
Chairs/stools
Soap dispensers and towel dispenser handles
Sink faucets and counters, toilet handles
To-do: Intermission protocol
Intermission
If weather and space permitting, keep intermission to the seating area, outside or rest rooms only
Have ushers available to give masks/remind audience to wear masks when not seated
To-do: Announcements
Communication guidelines: Encourage patrons to buy tickets online (especially if no cash sales)
School or program website
Social media channels
Emails and text notifications
Signage leading to and at the event site
Pre show and intermission announcements reminding patrons of safety processes
